EAP:United Healthcare Optum Therapists in Washington DC

I am a highly skilled psychotherapist who has served the educational and mental health communities in the greater Washington, DC metropolitan area for 20 years. “Mr. Mike” as I am affectionately known, brings a wealth of experience and professional acumen to the clients of Growtherapy. As an effective clinician, I understand the importance of treating each of you with respect. I specialize, but not limited to the treatment areas of anxiety, depression, PTSD, and strained relationships just to name a few. As a skilled life coach and behavioral transformationalist, I believe that prosocial paradigms fused with progressive initiatives produce the very best outcomes in people and in people-driven environments alike. I'm an avid reader, who loves nature, fine arts, international travel, and culinary delicacies. lastly, I hail from a large, loving family who supports this fine vocation. Further, I'm a big proponent of youth advocacy, entrepreneurship, and community service. I was educated in the states of California, Connecticut, Pennsylvania, and Virginia.

My name is Cha Peterson and I am a Licensed Professional Counselor with 4 years of experience working with diverse populations. I have worked with different ages from older adults to children ages 3 and up, different cultures, religions, ethnicities, and sexual orientation. I have experience working with a wide ranch of problems such as anxiety, depression, anger management, and significant changes. I understand the significant step signing up for therapy is.

Hi! I'm a Licensed Independent Clinical Social Worker (LICSW) based in Maryland. I received my Masters from the Howard University and have been practicing for 5 years. I specialize in helping individuals and couples manage anxiety, anger, grief, and life stressors. My approach is straightforward and supportive—offering a non-judgmental space where you can explore challenges, gain new perspectives, and build healthier ways of coping.

Hi! I'm a Licensed Clinical Social Worker (LCSW) based in California. I received my Masters from the University of Michigan and have been practicing for 10 years. I help adults struggling depression, anxiety and negative thoughts to become the best versions of themselves. I also provide resources such as handouts and introduce materials as needed to help you in our progress.

Personal growth doesn’t follow a single path, so together we’ll find what works best for you. I help clients navigate life’s challenges with understanding, fresh perspectives, and practical skills. I provide an open, down-to-earth, and at-times humorous space, where you can explore thoughts and feelings without judgment. Using evidence-based approaches, we’ll uncover patterns, address root causes, and build skills to help you thrive. I work with clients to create tailored strategies for improving well-being in a supportive, no-judgment zone—yep, swearing is totally allowed. Expect practical insights, research-backed skills, and strategies that have worked for other clients. I provide a supportive, empathetic space to help you navigate your challenges and create lasting change. Through personalized strategies and proven methods, we'll work together to build self-awareness, confidence, and growth. If you're ready to take the next step, reach out—I'm here to support you on your journey.

I am passionate about helping others explore emotional, spiritual, and behavioral wellness in a way that connects mind, body, and soul. With years of experience working with children, adolescents, and adults in hospitals, nursing homes, schools, and outpatient settings, I’ve dedicated my career to encouraging and empowering individuals on their journey toward healing and recovery. My goal is to help clients leave sessions with a sense of relief, greater clarity, and renewed hope for their journey ahead.

Therapy is your space. A space to pause. To exhale. To say the things you’ve been holding in. It’s yours—whether you’re working through a tough transition, feeling overwhelmed, carrying old pain, or just trying to make sense of what’s next. As a therapist with over 20 years of experience, I offer a safe, affirming space to grow through what you're going through. In a world that can feel overwhelming—especially in times of political and societal change — you don’t have to navigate it alone. Choosing the right therapist is an important decision. Please book a free, 15-minute consult call so we are both sure our connection is a good fit. If my posted availability doesn't fit your schedule, visit SunriseLCSW.com and send me a message. I accept new clients on a case-by-case basis based on therapy goals and scheduling availability. I work with individuals aged 16-60(ish) who are looking to: ✔ Manage everyday stress and anxiety ✔ Explore life and career goals. ✔ Heal from trauma or grief, including suicide loss ✔ Build confidence and overcome feeling "stuck" ✔ Find affirming therapy as part of the LGBTQIA++ community ✔ Better understand and support Trans/NB loved ones ✔ Cope when loved ones struggle with addiction or mental health challenges ✔ Navigate the uncertainties and stress of today’s political and social climate I am committed to inclusive, culturally responsive care that respects your identity and lived experience. I also recognize and honor the unique challenges faced by military service members, veterans, and their families. Whether navigating the demands of military life, the stress of transitions, or the impact of service-related experiences, I provide a space for healing, resilience, and growth.

I'm a licensed clinical social worker with almost 10 years of experience. I help people work toward self-understanding and self-love as part of facilitating change. I have particular experience working with people affected by anxiety, depression, and/or trauma history, as well as other mental health issues and complicated life experiences. I work to understand my clients through curiosity and compassion, and hope to collaboratively work toward change.

I’m a trauma-informed, culturally responsive therapist who works with adults navigating challenges such as anxiety, depression, trauma, ADHD, and substance use. I specialize in supporting individuals during life transitions, including community reintegration and recovery. My goal is to create a safe, structured space where you feel heard, empowered, and supported as you work toward meaningful change. Together, we’ll build on your strengths, explore new strategies, and move toward the life you envision.

Hi, I’m Dominique Austin! Outside of the therapy room, I find joy in creativity, connection, and lifelong learning. I love to explore new perspectives through travel, yoga, and museums in the city—and at home, I find peace in caring for my plants while enjoying a neo soul playlist. Friends and family often describe me as empathetic, loving, and comical at times, qualities I like to carry into all areas of my life. Professionally, I began my career in social work after receiving my bachelors from The University of North Texas. Initially serving as an advocate for underprivileged communities, I took pleasure in fundraising and connecting individuals to resources that improved their lifestyle. I furthered my education at Texas Woman's University where I received my Masters in Counseling and Human Development and continued my passion for healing work through trauma and grief therapy for individuals impacted by homelessness, sexual assault, and domestic violence.

Hi, I am Dr. Sills-Tailor as your therapist I provide support, guidance, and encouragement on your journey to change. I work with you in the exploration of your life so that you can make sense of your past, experience your present and look hopefully toward the future. We will work on identifying patterns of thinking and behaviors outside of your awareness and use this knowledge to create lasting change. I received my training and education at Norfolk State University, Old Dominion University and Harvard Medical School .

Hi, I'm Tiffany. I'm a Licensed Professional Counselor with over 18 years of experience helping women navigate the emotional complexities of life, relationships and motherhood. My passion lies in walking alongside women as they move through personal transitions-especially the powerful, often overwhelming journey into and through motherhood. This is a safe and judgement free space. I specialize in perinatal and postpartum mental health— Whether you're preparing for a baby, adjusting to postpartum life, managing anxiety, or feeling lost in your identity, my goal is to help you feel seen, supported, and empowered to reconnect with yourself. I specialize in perinatal and postpartum mental health, but I also work with women navigating: -Relationship challenges -Parenting stress and burnout -Career shifts and identity confusion -Everyday anxiety and emotional overwhelm My approach is grounded in empathy, clinical expertise and practical strategies. My engagement is warm, real, and rooted in understanding of the unique pressures' women face. I create a space where you can be fully yourself-messy, vulnerable, questioning, strong-and know you are not alone. You're not "too emotional." You're not "too much." You're human-and I'm here to help you make sense of it all. Let's find your footing together.

My name is Nzinga Lawrence. I am a licensed professional counselor who has worked with individuals who are struggling to manage intense emotions and impulsive behaviors. These can look different in each person. Some individuals struggle with their self esteem and other may be addicted to something. I create a safe and supportive space where we can explore the underlying causes of these feelings and work together to build healthier patterns. My goal is to empower you to navigate life’s challenges with greater resilience and clarity.

Hello, my name is Luiza and I am the owner/therapist of FIT MIND counseling services. I am a Licensed Mental Health Counselor in FL and a Licensed Professional Counselor in DC, GA & VA. I am from Brazil, and I speak Portuguese as well :) FIT MIND counseling services enjoys empowering clients finding a more meaningful way to live their lives and assisting them learning about the importance of self-love. Helping clients to focus on themselves and on their self-care is a precious thing. When they learn to embrace and unconditionally love for being themselves, they become stronger in the face of negativity and more able to hold onto positive thoughts when faced with challenges. Mental illness is as real as any physical illness. We talk normally about cancer and diabetes, although the same should apply to mental illness. Emotional and mental health are just as important as the physical health of a human being. The emotional trauma that a brain endures in various of the human life cycle can be damaging and in the long run, just as detrimental as a psychical illness. People donate their organs, but they cannot donate their brains. Some people live with human-made hearts, but there is no such thing as human-made brains. I believe that our brain is the most important organ in our human body, so why don’t we start taking good care of it? Therapy is not only for people with mental illness. Therapy is for everyone. We all have faced or currently face some hardships in life. Talking to a therapist can help you deeply in improving your mental health, decrease your stress and live with more joy and intention! Make your appointment today!

I’m a licensed clinical social worker (LCSW) with a focus on Cognitive Behavioral Therapy (CBT). As a cognitive-behavioral therapist, I specialize in helping individuals understand the connection between their thoughts, feelings, and behaviors. Through evidence-based techniques, I work with clients to identify and challenge unhelpful thinking patterns, develop healthier coping strategies, and make meaningful changes in their lives. My goal is to create a supportive and collaborative environment where you can gain insight, build resilience, and achieve your personal goals. Whether you're seeking to manage stress, overcome addiction, anxiety or depression, or improve your overall well-being, I am here to support you on your journey toward a healthier, more fulfilling life.

Hello, I'm Barbara. With extensive experience working with individuals facing anxiety, depression, trauma, grief, and loss, I am here to support you through your journey. I believe in an approach that leverages your strengths and resilience, helping you develop effective coping techniques and strategies. This framework is designed to empower you, equipping you with the skills needed to meet life's challenges both today and in the future.

I am a Licensed Professional Counselor with vast experience in mental health and health sciences in multiple settings for over sixteen years. I am licensed in the state of Virginia, Washington, District of Columbia, and Georgia. I obtained my Bachelor's in Psychology at North Carolina State University, and my Master's in Clinical Mental Health Counseling with a specialization in Crisis and Trauma from Walden University. My certifications are as follow; National Certification in Counseling (NCC), Sexual offender treatment provider (CSOTP), Clinical trauma adolescent provider (CTAP), Certified Clinical Anxiety Treatment Professional (CCTAP) and Certified Advanced Grief Counseling Specialist (CAGCS). Prior to establishing MentalMorphosis, LLC, I worked as a therapeutic independent contractor for multiple organizations. My experiences include the following: providing therapy in a residential psychiatric facility, intensive in-home counselor, clinical coordinator, forensic interviewer and foster care case manager. In addition to, I am a proud Veteran of the United States Armed Forces where I serviced honorably for 8 years as a Medical Laboratory Technician also known as a 68K.

I am a licensed professional counselor and a licensed clinical addictions specialist in the state of Colorado D.C., Virginia, New Mexico and North Carolina. I have been in the field of mental health since 2007. I have enjoyed working with a variety of clients including active-duty military, couples, teens, families, professionals, hospice and he medically compromised. Throughout my career, I have had the chance to help clients struggling with a variety of issues including depression, anxiety, stress management, marital problems, parenting concerns, family issues, PTSD, military reintegration, addictions, abuse and trauma. Counseling is conducted for a variety of reasons, but everyone has one commonality in their reason for seeking counseling – change. counseling is the gateway to making personal changes and can assist in solving particular problems or learning to lead a healthier life. The counseling process can be interesting and exciting. It can also, at times, be very challenging, difficult and even painful. However, the goal will always be to bring about positive changes.
I look forward to taking this journey with you.

As a Licensed Clinical Social Worker - Supervisor, I have over 9 years of experience treating mental health issues. My background includes inpatient, outpatient, and individual therapy. Also, I have worked in the medical field as a BSN RN and feel comfortable treating individuals with physical conditions. I am based in Texas and have licenses in Washington and DC. I have worked with children to geriatrics.

My name is Arega Gera. I always work to strive to create a safe and welcoming environment that allows clients to explore obstacles with concerns related to anxiety, depression, and/or . I focus on helping clients develop assertive communication & boundaries with themselves and those around them that can help improve their quality of life. Counseling can foster personal development in whatever way you may be seeking and help build the life you so deeply deserve. If that's what you're looking for, I'm here when you're ready to share.

My name is Janet Muta and I am a Licensed Clinician with over 17 years of experience in mental health, behavioral issues and relationships. I treat individuals from diverse backgrounds. My approach is treating the whole person because most of the time our problems are the outcome of more than just one thing and when I get to know you I am able to address different issues that could be contributing to that one specific problem. We all experience some difficulties in our lives sometimes and we all cope differently. What works for one person/couple who are experiencing a similar situation may not work for another and so I personalize your treatment to fit you. Being in therapy is like being on a journey, I make sure you are in the driver’s seat and I become your great working GPS, guiding you to your desired destination. I also hold a degree in finance which sometimes comes handy when helping those who are stressed due to financial needs. Among the treatment modalities I use are: Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Positive Parenting, Contingency Management...

Hi, I'm Tiffany. I understand that talking about your personal challenges can be overwhelming! My therapy style is relaxed and very client-focused. I have experience helping clients learn healthy tools for managing stress and anxiety, relationship issues, family conflicts, and anger management. I like to focus on identifying your strengths and helping you to maximize them to overcome your obstacles. I'm here to help you sort through your "stuff" and offer you a safe place to be open and honest. We will work together to teach you coping skills to promote positive change!

Hi there, I am a license mental health counselor licensed in Florida, Georgia, New York and DC. I obtained my degree from Troy University in Orlando, Florida. I have 15 years of experience working with clients. I have experience helping teens (13-17 years) and adults (18 years and older) manage their feelings of anger, anxiety, depression, career exploration/change, increase their self-esteem and others.

I work with clients to help restore balance, wellness by identifying troublesome patterns, dynamics, issues and work in a wholistic manner addressing cognitive, emotional and behavioral and historical/cultural factors. I also find body/somatic work as a necessary component of managing stress, quality of life and explore how lifestyles impact one's wellness. I have a long history of work with addictions, trauma, anxiety, depression, relationships, identity issues, health and aging issues.

Hi!, I am a Licensed Clinical Social Worker based in Maryland. I received my Masters from Howard University in Washington DC and have been practicing for the last 13 years. I help people struggling with life issues cope and overcome their struggles and continue to function as best as they can.

You took the hardest step today; your healing journey can begin. The space I hold for you is individualized to acknowledge you, support you, and encourage you to be your greatest advocate and to help you figure out what you need. My style is open and educative. I work to help you become independent in your healing journey. I am versatile in the range of clients that I take ( age and lifestyle, or issue). Persons with pelvic pain disorders please feel free to consult with me ( pain with sex, Pudendal Neuralgia, Vulvodynia, resistance/anxiety towards pelvic physical therapy exercises). I have sex therapy training specifically in this area.

I am a psychotherapist and life coach with over 25 years of experience practicing in the Washington, DC, area. I specialize in human potential, relationship health, life transitions, and coping with stressful situations. I have trained extensively with professional and master coaches and I work with a diverse clientele that include young professionals at the beginning of their careers as well as executives and corporate leaders in the financial industry. I believe that clarity enables us to take a stand for what we want in life. It allows us to make a commitment to take action to create a meaningful and purposeful life.

Hello! I am a Licensed Clinical Social Worker based in Maryland but currently serving clients in multiple states. I received my Bachelor's degree from North Carolina A&T State University and Masters at Hunter College School of Social Work. I have been practicing for over 10 years. I help women and young adults work through stress, anxiety, depression, conflict, goal setting, and life transitions.

Hello, My core belief is that all people are created equal; therefore, everyone has equal right to leave to their fullest potential. I earned my master’s in social work from University of Maryland, School of Social Work, Baltimore, MD in 2010. I have Licensed Certified Social Worker - Clinical (LCSW-C) in MD, Licensed Independent Clinical Social Worker in DC and Licensed Certified Social Worker (LCSW) in VA. For more than 10 years, I have utilized Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), humanistic, person-center, strength-focused therapy and other psychotherapy Intervention to assess, plan, implement and evaluate individual or family in diverse therapy environment. I am commented to assist people to live life to their fullest potential because we all have one life to live, and we deserve to be in peace with ourselves. I have worked with people in LGBTQ+ community both in individual and couple session. I am WPATH qualify to write gender affirming surgery letter.

I spent many years as an educator in public schools and as a counselor. Now I have the privilege to devote my full time to mental health counseling. My focus is to help families and individuals navigate through life's challenges. I'd love to be your counselor - whether you would like to do pre-marital/couples counseling, to consciously uncouple/improve co-parenting dynamic, or focus on self-work.

I am a bi-lingual and bi-cultural Licensed Certified Social Worker who received her Masters in Social Work from Boston College. I provide effective, transformative, and lasting life changes in children, adults, and families. I've worked with individuals struggling with depression, anxiety, stress disorders, adjustment, relationship challenges, trauma, and mood disorders. I am passionate about providing a counseling environment that encourages respect, safety, trust, and honesty while tailoring each session to the clients' need.

Hi! I'm a Licensed Clinical Social Worker based in Maryland. I am also licensed in VA, WV, DC, and NJ. I received my Master's from The University of Maryland and have ten years of experience. I support individuals struggling with anxiety, depression, trauma,stress, peer relationships, and life transitions. I am certified in trauma focused treatment and have a background in working with the military/military family population.

Greetings, I am a licensed mental health clinician licensed in Maryland, DC and Virginia with over seven years of experience working with individuals from diverse backgrounds and life experiences. My approach to therapy is holistic and strength-based, focusing on helping clients navigate and resolve a wide range of life’s challenges. By drawing upon each individual’s unique strengths, I work to foster resilience and encourage a continuous journey of healing, growth, and self-discovery. My goal is to create a supportive environment that empowers clients to uncover deeper insights, develop effective coping strategies, and enhance their overall well-being.

I am a licensed clinical social worker in the jurisdictions of Maryland, DC, and Virginia. I have 20 years of experience in the field working with adolescents, adults, and families. I specialize in anxiety, depression, life transitions, relationships and parenting. I strive to assist my clients through the processes of embracing change, accepting, and healing. I utilize a holistic person centered approach to therapy. I offer a safe and compassionate space to process the challenges that may stand in your way of becoming your best self.

Hello, I am Melisha Harris a licensed clinical social worker. As a therapist, I create a safe and compassionate space where you can explore your story, heal, and grow. Whether you’re dealing with depression, anxiety, grief, trauma, life transitions, or simply seeking greater clarity and peace, I’m here to support you. Counseling can help you rediscover your strengths and build the life you deeply deserve. If you’re ready to take that next step, I’ll walk with you to create a safe and welcoming environment that allows clients to explore, heal and improve your quality of life.

Welcome to New Hope For This Season Counseling LLC! My name is June Faith Dickerson and I am the founder and owner of New Hope For This Season Counseling LLC. This counseling practice was created to provide hope, encouragement, and emotional wellness while meeting the needs of clients with a heart full of compassion and empathy. I began my career in the Maryland area in 2019 working with individuals and families in crisis. I always had a heart to help people and spent many years volunteering at schools and youth detention centers which birthed into my passion to begin my counseling educational journey. To receive the credentialing, I obtained my bachelors in Criminal Justice with a minor in Sociology and my master's in Clinical Mental Health.

My career began with a strong community focus, including service at the first free health clinic dedicated to supporting the HIV-impacted community and early work in community mental health. In my 28 years of clinical experience I have maintained a child and family-centered approach while broadening my expertise across a wide range of settings, including inpatient residential care, hospital social work, nephrology, crisis and trauma counseling for children and adults, military social work, and academia. My practice includes supporting individuals through transitions, grief, depression, chronic pain, and complex social service needs. I hold postgraduate training in social welfare and psychology, which has enriched my skills and informed my integrative, client-centered approach aimed at fostering resilience and healing.

It sounds like you're describing feelings that can be incredibly tough to deal with. Experiencing sadness, low energy, negative thoughts, and isolation can be overwhelming. When physical symptoms like shaking, increased heart rate, or tightness in the chest appear, they can amplify feelings of embarrassment and shame, making it even harder to cope. I want you to know that you're not alone in feeling this way, and it's okay to seek help. Together, we can explore the underlying causes of these emotions and work towards finding ways to regain your interest in the activities you once enjoyed.

I am a licensed clinical social worker (LCSW-C/LICSW) with over 12 years of experience supporting adults through trauma, anxiety, depression, and major life transitions. My practice is rooted in creating safe, culturally responsive spaces for Black women, queer adults and healers to rest, restore, and be fully seen. I integrate evidence-based methods like Trauma-Focused CBT and Motivational Interviewing with somatic, mindfulness and expressive arts practices - so healing happens not just in the mind, but also in the body and spirit. Whether you’re healing from trauma, navigating identity, or seeking greater presence in your daily life, our work will unfold at a pace that feels safe and sustainable. Sessions emphasize compassion, embodiment, and choice—helping you restore a sense of connection and ease. I currently accept Cigna, Humana-Medicare, and EAP clients, with additional insurance panels in progress. Private-pay and out-of-network clients are warmly welcome. Superbills are available for reimbursement. Learn more about my practice at: www.littlebirdhealingcollective.com

Holding space is the practice of providing a safe and supportive environment for someone to express their thoughts, emotions, and experiences without judgment or interruption. It involves being fully present and attentive, allowing the other person to explore their feelings and navigate their own process. My 20 years of experience have allowed for a diverse background of traditions and practices that clients can implement in their personal journey. I value transparency in the therapist/client relationship.

Greetings to you and all With a wish for good health and peace in your life. My name is Sherby John. I have been working and learning along this journey, we call life, just as you have. It can be a journey filled with joy and struggle. Have you reached a point where it seems there is more struggle than joy or feel stuck in the muck that seems to only get deeper or harder to transgress? Then maybe it is time to find new paths and options by having a guide on this journey. Therapy can be a vehicle for change and development of workable tools to assist in continuing with this journey. Whether you are dealing with Depression, Life changes, Anxiety, Relationships, Trauma, or a new medical or mental health diagnosis, therapy can be a useful mechanism for support, discernment, and information. I would like to provide you with a safe and welcoming environment and space to relieve yourself of these stressors through working on alternatives to current reactions to triggers or stressors in the way of continuing your journey, your way and at your own pace. Come in. Lets Talk. Lets get to work.

Welcome! My name is Marian Robinson, and I am a Licensed Clinical Social Worker (LCSW), in Pennsylvania, New Jersey, Virginia, Maryland, and the District of Columbia with over 20 years of professional mental health experience. I have experience in helping clients with low motivation, relationship issues, self-esteem and confidence, career difficulties, mood disorders, anxiety, depression, grief, and end of life issues. I take an eclectic, person-centered approach, CBT and psychodynamic approach where you are in the driver seat in your own recovery. I am here to support you in that process and will meet you where you’re at, without judgment. Taking the first step to sign up for therapy takes courage and I would be proud to help you get started.

Tileda Brown, LCSW, CSAC Licensed Clinical Social Worker | Certified Substance Abuse Counsel | Individual Therapy Welcome! I'm a Licensed Clinical Social Worker with over 8 years of experience supporting individuals through life’s most challenging transitions. I specialize in cognitive behavioral therapy, anxiety, depression, relationship issues, substance abuse and self-esteem. My approach is warm, collaborative, and rooted in evidence-based practices, including Acceptance and Commitment Therapy , Cognitive Behavioral Therapy (CBT), and mindfulness-based interventions. I work with adults navigating issues such as: Struggling with Depression Anxiety and panic disorders Grief and loss Relationship and attachment issues Life transitions (divorce, career change, etc.) In our work together, I strive to create a safe and nonjudgmental space where you feel heard and empowered. Healing isn’t linear, and I believe therapy should move at your pace. Whether you're feeling stuck, overwhelmed, or simply seeking deeper self-understanding, I’m here to support you.

Tanisha Richardson is devoted to those who want to improve their mental health. She supports and guides individuals who are facing mental anguish. Together with you, she develops a restorative approach through the use of interventions, tailored coping techniques, and personalized methods that move you forward. The therapeutic process is an intimate process to go through as we share sensitive information. It is my goal to build a great comfortable relationship with you.

Hi! My name is Katrice Hollins and I am excited to support you in your journey. I am a Licensed Clinical Social Worker in the state of Georgia and the District of Columbia who has been in the helping profession for 20 years. I have worked in a variety of fields including social services, inpatient mental health, foster care, special education, and school mental health. I am passionate about helping people to reach their goals and develop life-long wellness. As a therapist, it is not my role or desire to give you advice or make decisions for you. What I offer is a place for you to feel valued for who you are, exactly as you are. I will ask questions and help you process the answers. I will reflect on your values and feelings that allow you to make the best choices for your life. *Please feel free to message for additional appointment availability.