Licensed to practice in Florida and accepts 50 insurances. Specializes in Trauma and PTSD and 16 more.
Hi! I was born in Puerto Rico, but I have been living in the United States since 1990. I graduated with my Bachelors of Arts in Psychology from D’Youville College in Buffalo NY, then with my Master in Social Work at the University at Buffalo. I started my career as a Bi-Lingual Dual Disorder therapist at an outpatient agency in Buffalo NY. Moving to Florida in 2014, I worked with individuals who have been diagnosed with alcohol and/or substance misuse who have been linked with the court system, as well as working with children, adolescents, and adults who have experienced complex trauma. I have experience in working as a program manager providing guidance and clinical direction to other therapists, as well as providing therapeutic services to individuals within the LGBTQAI+ community and those who have been impacted by an HIV diagnosis. Throughout my career I have been able to gain knowledge on different types of diagnoses and resources in order to assist in improving individuals overall well-being in a holistic way.
In our first session together, we'll start with brief introductions, then dive into the specific challenges you're facing. We will also discuss possible goals that we would like to accomplish in order to address the challenges that brought you to therapy.
As a clinical social worker I have been able to help those that are struggling with depression, anxiety, feelings of hopelessness, which have negatively impacted their self-worth. Through therapy they have been able to overcome obstacles as well as identify and utilize skills that they had all along. I empower my clients to advocate for themselves and believe in their inner strength. I am thankful for the many individuals that I have served throughout my 10 year career as a therapist. I have been blessed to work with an incredibly diverse population of all ages, as well as provide clinical supervision to other therapists with the same passion as mine.
Other specialties
I identify as
Cash - $150 per session
Aetna
Aetna - Allied Benefits
Aetna - ASR Health Benefits
Aetna - Luminare
Aetna - Medicare
Aetna - Moda
Aetna - WebTPA
Aetna – HealthEZ
All Savers
Ambetter Health
Amerihealth Administrators
Amerihealth NJ Medicare Advantage
Anthem
Arlo
AvMed
Blue Cross Blue Shield
Blue Cross Blue Shield - Medicare
Centivo
Cigna
Cigna - HealthEZ
EAP:Cigna
EAP:Evernorth
EAP:UnitedHealthcare/Optum
Evernorth
Florida Blue
Florida Blue - Medicare
Golden Rule
GTEB
Harvard Pilgrim/UnitedHealthcare
Humana - Medicare
Humana Dual (Medicare & Medicaid)
Independence Administrators
Independence Blue Cross
Independence Keystone 65 HMO
Independence Personal Choice 65 PPO
Medicare
Optum
OptumHealth Complex Medical Conditions
Oscar
Oxford
Surest (formerly Bind)
Tufts Health/Cigna
United Medical Resources
UnitedHealthcare Complete Care (C-SNP)
UnitedHealthcare Dual (Medicare & Medicaid)
UnitedHealthcare Life Insurance
UnitedHealthcare Shared Services
UnitedHealthcare StudentResources
UnitedHealthcare/Optum
UnitedHealthcare/Optum - Medicare
Trauma Informed Care
Encouraging autonomy by involving individuals in their care decision, providing choices that can help clients feel more in control. Establishing rapport by being consistent, reliable, and transparent. Being sensitive to cultural backgrounds and beliefs.
5 ratings with written reviews
February 24, 2026
Carolyn has made such a positive impact on my life. From the very first session, I felt completely comfortable and at ease with her. I hadn’t been in therapy in a long time, but after just a few sessions, I can already see how much it’s helping me. I actually look forward to our sessions now. She’s helped me build more confidence and stronger boundaries, and I’m so grateful to have found her.
September 18, 2025
Carolyn is very attentive and caring! She has a genuine heart to help and is not judgmental! I appreciate her honesty and her direct approach!
September 11, 2025
Carolyn’s been great for me!!