(she/her)
Clients say this provider is
Welcome! I'm a Licensed Clinical Social Worker in Illinois with over 10 years of clinical experience and more than 35 years of experience in life coaching. I earned my Master of Social Work degree from the University of Illinois at Chicago and have dedicated my career to helping individuals navigate life's challenges with compassion, understanding, and practical support. I work with adults ages 25 to 75+ who may be facing chronic illnesses, stress, life transitions, relationship concerns, or other personal challenges. Life can sometimes feel overwhelming, especially when you're carrying responsibilities, coping with health concerns, or trying to manage unexpected changes. You don't have to face those struggles alone.
In our first session together, we'll start with brief introductions, then dive into the specific challenges you're facing. This will help me create a tailored plan for us to work through in follow-up sessions. My approach is warm, supportive, and collaborative. I provide a safe, nonjudgmental space where you can explore difficult situations, gain new perspectives, and develop effective coping skills. Together, we will identify your strengths, build resilience, and create strategies that help you move through challenging times with greater confidence and hope. Whether you're seeking support during a difficult season or looking to create lasting positive change, I am committed to helping you move forward on your journey toward healing, balance, and personal growth.
Having worked with young adults and older adults for the past 35+ years, I've developed a tried-and-true playbook for helping you (a) identify the root cause of your challenges and (b) create a tailored plan that leads to measurable progress.
I work with adults who are 25 and up years of age who are experiencing challenges that are keeping them from moving forward. My clients are eager to improve, but don't yet have the tools needed to make this goal a reality. They often feel stuck, overwhelmed and anxious about their life moving forward.
Cash - $300 per session
Aetna
Aetna - Allied Benefits
Aetna - ASR Health Benefits
Aetna - Gravie
Aetna - Lucent Health
Aetna - Luminare
Aetna - Medicare
Aetna - Meritain
Aetna - Moda
Aetna - WebTPA
Aetna – HealthEZ
All Savers
Amerihealth Administrators
Amerihealth NJ Medicare Advantage
Anthem
Arlo
AvMed
Blue Cross Blue Shield
Centivo
Cigna
Cigna - HealthEZ
Devoted Health - Dual (Medicare & Medicaid)
Devoted Health - Medicare
EAP:Cigna
EAP:Evernorth
EAP:UnitedHealthcare/Optum
Evernorth
Golden Rule
GTEB
Harvard Pilgrim/UnitedHealthcare
Independence Administrators
Independence Blue Cross
Optum
OptumHealth Complex Medical Conditions
Oscar
Oxford
Surest (formerly Bind)
Tufts Health/Cigna
UMR - Advocate Aurora Health
United Medical Resources
UnitedHealthcare Complete Care (C-SNP)
UnitedHealthcare Dual (Medicare & Medicaid)
UnitedHealthcare Life Insurance
UnitedHealthcare Shared Services
UnitedHealthcare StudentResources
UnitedHealthcare/Optum
UnitedHealthcare/Optum - Medicare
I utilize this therapeutic approach to encourage clients to engage in the present moment fully, rather than feeling trapped in past regrets or future worries.
I utilize this type of therapeutic approach to help clients confront their fears in a monitored and gradual manner.
I utilize this type of therapeutic approach to help the client with focusing on a solution to achieve their goal and strengthen problematic areas.
I utilize this type of therapeutic approach to help the client with their thoughts, feelings and behaviors to identify patterns that hinder the client.
11 ratings with written reviews
October 2, 2026
My first session with Charlene went very well. She is very knowledgeable for my type of trauma and medical challenges. She gave me homework that I believe will help me process my trauma and come to a resolution with it. I look forward to my future sessions with her.
September 28, 2026
I requested someone who was the same race and gender and near my age for better alignment. Charlene was perfect and shared that she has seen what I'm going through at work more than once before in her lifetime.
July 17, 2026
Although I’m on a few sessions in with Charlene, I love how supported I feel. But most of all I love that she allows me to be expressive without any judgement! I’m really excited for my therapeutic journey!