Want to learn more about your Florida Medicaid plan for therapy? Get all the information you need about eligibility, coverage, costs, and more with Grow Therapy.

Florida Medicaid is a government program that provides free or low-cost health insurance for individuals, couples, families, and children. Over five million Floridians are eligible for Medicaid, highlighting the critical need for not just the general health services it provides, but also therapy, mental health counseling, substance use treatment, psychiatric care, behavioral health services, and medication management.

Follow along as we uncover how to navigate Florida Medicaid with ease, ensuring you or your loved ones can receive the mental health support they deserve. From eligibility to finding a Medicaid-approved provider, we break down every step to help take the stress out of the process.

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Key takeaways

  • Florida Medicaid covers a wide range of mental health services including outpatient therapy, inpatient care, family therapy, group therapy, psychiatric evaluations, crisis intervention, and substance use treatment.
  • At this time, Grow Therapy providers in Florida accept Humana Dual Medicaid and UnitedHealthcare/Optum Medicaid — search by insurance on Grow to find covered providers.
  • To qualify, you must be a Florida resident, a U.S. citizen or qualified non-citizen, and meet income requirements based on household size and Medicaid category.
  • Most Florida Medicaid recipients pay little to no out-of-pocket cost for mental health services — copays for outpatient therapy are typically $1–$3, and many services have no copay at all.
  • Children under 21 are also eligible for a range of behavioral health services through Florida Medicaid, including school-based services and early intervention programs.

Overview of Florida Medicaid

Medicaid is a popular medical assistance program in the United States that provides low-income individuals and families with greater access to healthcare. Each state runs its own Medicaid program, and in Florida, Medicaid covers many services.

There is often confusion about the difference between Medicaid and Medicare. While both are government programs, Medicaid is designed to assist low-income individuals and families based on financial need. In contrast, Medicare primarily provides health services to individuals over 65 and to those with disabilities, making healthcare more accessible for these populations regardless of income. Medicaid is run by the states, meaning Medicaid plans can vary greatly in terms of eligibility and coverage. Medicare is federally run, so the requirements are the same regardless of which state you live in.

Eligibility for mental health services through Medicaid

Having financial support to cover mental health services can make a significant difference in not only accessing therapy, but also in receiving essential medications, attending support groups, and participating in community programs that foster healing, personal growth, and the development of coping skills for managing life’s challenges.

Qualifying for mental health services through Florida Medicaid involves several basic eligibility requirements:

  1. You must be a resident of the state of Florida
  2. You must be a U.S. citizen or qualified non-citizen (i.e. lawful permanent resident)
  3. You must be qualified as “low income” based on your household size and Medicaid category

Mental health services are considered essential benefits within Florida Medicaid and fall under the Behavioral Health Therapy Services Coverage. According to the guidelines, eligibility is extended to “Florida Medicaid recipients who require medically necessary community behavioral health services.”

This ensures that individuals who need mental health support can access the necessary care as part of their Medicaid benefits.

Eligibility for specific populations

Recognizing that every individual has unique needs and coverage requirements, Florida Medicaid provides tailored mental health services and support to various populations.

Based on the Medicaid category you fall under, there are additional eligibility requirements to qualify for Florida Medicaid.

Medicaid categories include:

  • Children: Individuals under 21 are eligible for Medicaid if they meet the income requirements. They can receive a range of mental health services, including therapy and behavioral interventions
  • Adults: Low-income individuals between the ages 19 and 64 can qualify for Florida Medicaid services that cover both physical and mental health needs
  • Elderly and disabled: Individuals aged 65+ or those with disabilities have specific Medicaid categories including:
  • Non-elderly and disabled: Individuals under the age of 65 with documentation of a qualifying disability (i.e. physical, mental, or developmental that impedes the ability to perform daily tasks) can qualify for Florida Medicaid
  • Pregnant women: Expectant mothers have access to mental health services addressing both general mental health and prenatal care needs (for example, screenings, therapy, support groups, etc.)

Mental health services covered by Florida Medicaid

When it comes to accessing mental health, Florida Medicaid covers a wide range of services aimed to help individuals find the support they need for better emotional and psychological well-being.

Types of mental health care services provided under these benefits include: 

Within Florida Medicaid benefits, there are also several therapeutic approaches available to address a number of mental health needs of individuals and families.

Common types of therapies under Medicaid include: 

Many of these therapies are used to treat common mental health conditions, including depression, anxiety, attention deficit hyperactivity disorder (ADHD), low self-esteem, post-traumatic stress disorder (PTSD), substance abuse and addiction, personality disorders, and so many others.

Did you know?

Under the Mental Health Parity and Addiction Equity Act, Medicaid managed care plans are required to cover mental health and substance use disorder services on comparable terms to physical health care — meaning your therapy benefits can’t have stricter limits or higher cost-sharing than your medical benefits. Florida Medicaid is subject to these federal requirements.

Cost expectations

When using Florida Medicaid for mental health services, knowing what costs might look like is important.

Here is what to expect:

  • Copayments: You may need to pay a small fee, or copayments, which range in value (i.e. copayment for outpatient therapy may be between $1-$3 while inpatient may not require a fee).
  • Deductibles and Coinsurance: Most Medicaid recipients do not need to worry about this, however, consider your plan to know what you may owe for specific services.
  • Sliding Scale Fees: Some mental health providers charge based on income – those who earn more might pay more, but those who have lower incomes might pay less.
  • Additional Costs: While many services are covered within a plan, specific treatments or assessments may come with a fee.

For the most accurate information, always check with your Medicaid provider.

Medicaid and Medicare are both government health programs, but they serve different populations. Florida Medicaid is designed for low-income individuals and families regardless of age — eligibility is based primarily on income and household size.

Medicare is a federal program for people 65 and older, or for younger individuals with qualifying disabilities, and is not income-dependent. Some Floridians qualify for both programs at the same time — this is called being “dual eligible.” If you have both Medicare and Medicaid, you may be eligible for a Dual Special Needs Plan (D-SNP), which coordinates benefits across both programs. Amerihealth Caritas and other managed care organizations offer D-SNP plans in Florida.

For mental health specifically, dual-eligible members may have access to broader coverage and lower out-of-pocket costs than either program provides alone. If you think you may qualify for both, contact the Florida Medicaid program directly or call 877-711-3662 for guidance.

Accessing therapy and mental health care through Florida Medicaid: a step-by-step guide

Navigating Medicaid can feel daunting. We want to simplify the process of getting mental health support. Follow along as we provide five steps to accessing therapy and mental health care with Florida Medicaid.

Step 1: Determine your eligibility

First and foremost, access requires eligibility. An eligible recipient of mental health services must be enrolled in the Florida Medicaid program on the date of service and meet the criteria provided in this policy.

It’s important to note that mental health care providers must verify an individual’s eligibility each time a service is provided to ensure all eligible Florida Medicaid recipients receive the appropriate care without any issues or interruptions in treatment.

Step 2: Find a Medicaid-approved provider

Once your eligibility is confirmed, the next step is to find a Medicaid-approved provider. This is a mental health care professional who is in your area or offering telehealth services that accept Medicaid.

Here are some helpful strategies to locate a Medicaid-approved provider:

Taking time and performing an in-depth search for your provider can help ensure you receive the best care that meets your individual goals and mental health needs.

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Step 3: Get a referral (if applicable)

If your Florida Medicaid plan requires a referral to visit a mental health specialist, having the following steps in order can help ease the process:

  • Consult with your primary care physician or other healthcare provider
  • Document your mental health concerns clearly to simplify the referral process
  • Ask your provider about any forms or authorization required for referral (i.e. specific treatments like CBT or medication management)

From here, your provider will submit the referral and once approved, you can proceed with the final step to accessing mental health support.

Step 4: Schedule an appointment

Now that you’ve identified a Medicaid-approved provider that specializes in your mental health concerns, it is time to set up your appointment for an initial evaluation or consultation.

Some questions to consider asking your provider at this phase of the process include:

  • What is your experience with treating my specific mental health concern?
  • What is your therapeutic approach, and how might it help me?
  • How do you measure progress in therapy?
  • What are the fees associated with your services?
  • What should I expect during the first appointment?
  • How do you handle confidentiality and privacy in our sessions?
  • What is your availability and how flexible are your scheduling options?
  • Are telehealth services available?

As you prepare for therapy and begin your sessions, it’s essential to maintain open communication with your provider and advocate for the care and support you need throughout the process.

Mental health care for children through Florida Medicaid

Florida Medicaid provides behavioral health services for children through the Children’s Medical Services (CMS) Health Plan. This plan offers children with a range of conditions and needs, including autism spectrum disorders, family-centered support, therapy services, and community-based programs.

Children under the age of 21 are also able to receive school-based services, such as group services and individual services.

Early intervention and support for at-risk youth

Medicaid also offers early intervention for children under the age of three. This includes any child who may be experiencing delays in cognition, physical, motor and sensory, communication, social and emotional developmental skills, and more.

In addition, Medicaid provides support for youth who may be at risk. Special programs are designed to target youth with serious emotional disturbances, providing them with necessary resources and support. For minors needing more intensive care, Medicaid covers therapeutic group homes, psychiatric residential treatment facilities (PRTFs), and intensive outpatient programs (IOPs).

Taking care of your mental health with Florida Medicaid

Florida Medicaid provides essential health coverage for millions of residents each month, offering a range of services beyond general healthcare, including mental health counseling, substance use treatment, and psychiatric care.

A range of plans are available within Florida Medicaid to support low-income individuals, families, and children, and help more people access affordable mental health services.

To take the next step toward better mental health, reach out for support today. Find a Medicaid-approved therapist with Grow Therapy and start your journey to improved wellness and well-being.

Final thoughts

Florida Medicaid removes many of the financial barriers that keep people from starting therapy — for most recipients, mental health services come with minimal or no out-of-pocket costs, no referral required for standard outpatient care, and coverage for a wide range of evidence-based approaches. The biggest challenge is usually navigating the system itself, which is why knowing which plans are accepted and where to search makes all the difference.

On Grow Therapy, you can filter specifically for providers who accept Humana Dual Medicaid or UnitedHealthcare/Optum Medicaid in Florida, check availability, and book directly online. If you’ve been putting off getting support because of cost or uncertainty about your coverage, Florida Medicaid likely covers more than you think. Most clients are in their first session within two days.

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Frequently asked questions

Yes — Florida Medicaid covers telehealth mental health services, including virtual therapy sessions by phone or video. Telehealth coverage has expanded significantly in recent years and is available through most Florida Medicaid managed care plans. Confirm with your specific plan that your chosen provider is in-network before booking.

It depends on your specific plan. Some Florida Medicaid managed care plans require a referral from a primary care provider before seeing a mental health specialist, while others allow self-referral for outpatient therapy. Contact your plan directly or call Florida Medicaid member services at 877-711-3662 to confirm what applies to your coverage.

At this time, Grow Therapy providers in Florida accept Humana Dual Medicaid and UnitedHealthcare/Optum Medicaid. You can filter by either plan on Grow Therapy to browse in-network therapists who are currently accepting new clients in Florida. As Grow Therapy’s Florida Medicaid partnerships expand, additional plans may become available.

Yes — children under 21 are eligible for a range of behavioral health services through Florida Medicaid, including individual therapy, family therapy, group therapy, school-based services, and early intervention programs for children under three. The Children’s Medical Services (CMS) Health Plan provides additional coverage for children with complex medical needs, including autism spectrum disorders.

Start by reviewing your denial notice or Explanation of Benefits to understand the reason. Common causes include missing documentation, prior authorization issues, or out-of-network providers. You have the right to appeal a denial — contact your managed care plan directly for instructions, or call Florida Medicaid member services at 877-711-3662 for guidance on the appeals process.

This article is not meant to be a replacement for medical advice. We recommend speaking with a therapist for personalized information about your mental health. If you don’t currently have a therapist, we can connect you with one who can offer support and address any questions or concerns. If you or your child is experiencing a medical emergency, is considering harming themselves or others, or is otherwise in imminent danger, you should dial 9-1-1 and/or go to the nearest emergency room.