Jennifer Payne

(she/her)

LPCC, 18 years of experience
Warm
Authentic
Humorous

Hi there! I've been working and assisting clients for 18 years. That's a lot of anguish, sadness, hurt and anxiety I have helped people face and move forward into a world they want to live. I love meeting and working with people of all communities. This often includes clients focusing on mood disorders, self-esteem and anxiety. I also love working with people who are LGBTQGIA2S+. I have a casual and humorous approach, but don't let that fool you. I take my work with my clients very seriously and work hard to help them move out of pain, suffering and difficulty. The hope is that they are then able to realize, accept and take initiative to define and live out the life to which they aspire.

Get to know me

In our first session together, here's what you can expect

Clients can expect a number of things to happen in the first session. First and foremost, I want you to feel as comfortable as you are able. It's really tough for clients to finally decide to come to counseling, and when they do there are 137 things thrown at them before they get access to anything that even starts to make them feel better. I just ask "Why did you decide to meet today?" And off we go. Clients' experiences are tailored to them because our focus starts with what they need. Everyone is different.

The biggest strengths that I bring into our sessions

I am the same Me as a counselor, Me with my friends and Me at home. I am a casual, funny (I hope) and down to earth person who is also compassionate and caring. I have been in the client seat many times. I know this can be difficult, scary and uncomfortable. I care about my clients and their wellbeing. I love to meet people, get to know their stories. I have 18 years of experience, some in larger cities and some in smaller towns, so I have worked with a lot of different people from whom I learned a great deal. I want to meet you! Get to know you! Help you live the life you want to live. I know there's always an answer, always a way. I am the eternal optimist: if what we are doing isn't working, we'll evaluate and try again. I absolutely love being a counselor. I believe it's what I was made to do in this world.

The clients I'm best positioned to serve

I love to work with folks in LGBTQ+ communities. Together we work on personal issues, family issues, community issues, gender issues, relationship issues and more! I also enjoy working with people who don't particularly like themselves. I work well with perfectionists who gotta have it right and be the best. I enjoy working with people who are mean on the inside. They say things to themselves they wouldn't say to their worst enemy. I help people brush the dust from their eyes so they see their self worth again.

Specialties

Top specialties

Self Esteem

Other specialties

Anxiety

Depression

I identify as

Serves ages

Licensed in

Accepts

Location

Virtual

My treatment methods

Acceptance and commitment (ACT)

We use ACT to help you come to a place of acceptance - acceptance of self, thoughts and feelings. We help you find connection with your authentic self - the essence of what makes you you, your values, your dreams. We do a lot of work to be mindful, awareness in the present, without judgement but with a sense of curiosity.

Gender-affirming therapy

I work with many people who identify as members of trans, nonbinary, genderqueer and other communities. I have provided referral letters for many clients who were seeking gender-affirming procedures.

Rational Emotive Behavior Therapy

RET is a form of cognitive-behavioral therapy I use primarily in the beginning sessions of counseling, when appropriate, to help clients understand how thoughts and feelings interact. We also use it in our work of your relationship with yourself. Personally, I think it's a simple and easy to understand structure that accomplishes goals similar to most forms of CBT.

Existential

Along with ACT, existential counseling focuses on assisting clients in finding meaning, the why that speaks to them and makes them get up and walk this earth every day. I believe having some idea of what this might be is essential for everyone. Clients often develop ways to keep their main thing the main thing.

Humanistic

Coping skills, strategies, relationship analysis, none of it matters if it's not with the right counselor. Clients need to feel that they are accepted, cared for and never judged. I enter all counselor-client partnerships with the knowledge that my client is a human being deserving of care and assistance and an end to their suffering first and foremost in my mind. I form an alliance with that person, and together as equals, we do the work important to them.

, 39 ratings

3 ratings with written reviews

March 16, 2026

To be quite honest this is the first therapy session that didn't leave me in shambles and feeling raw emotionally. Jennifer was extremely attentive and asked questions to keep deepening the conversation but never once did it feel like she was reading from a piece of paper. I felt validated through every feeling and genuinely understood. I immediately told my partner and his response was "You know what you look like? You look like you finally got to exhale."

Verified client, age 25-34
Review shared after session 1 with Jennifer

February 3, 2026

I enjoyed our conversation. It felt comfortable from the beginning. I like that shes open minded, authentic and has a great sense of humor and seems very caring.

Verified client, age 35-44
Review shared after session 1 with Jennifer

July 21, 2025

Today was my first session with Jennifer and feels very comfortable and safe when speaking, she’s a really great listener with great feedback

Verified client, age 25-34
Review shared after session 1 with Jennifer