Norlan McKenzie

(she/her)

LCSW, 11 years of experience
Warm
Solution oriented
Authentic
VirtualAvailable

A Licensed Clinical Social Worker with British Caribbean roots, I bring both clinical expertise and the grounded perspective that comes from lived experience. I understand that life can feel like a roller-coaster—with highs, lows, and constant cycles of new beginnings and endings. My career in mental health began in 2012, leading me to earn a Bachelor's degree in Psychology and a Master's degree in Clinical Social Work from the University of South Florida. Since 2014, I have supported individuals and families across Florida and the Caribbean. Over time, I have adapted my practice to meet evolving needs, including the transition to Telehealth, allowing me to serve a broader and more diverse population while maintaining a consistent, supportive presence.

Get to know me

In our first session together, here's what you can expect

In our first session, you won’t be rushed or pressured. My priority is to create a space where you feel heard, safe, and understood. We will begin at your pace, focusing on what feels most important to you so that therapy starts to feel helpful and meaningful right away. Many clients leave sessions feeling lighter, with greater clarity and a sense of direction as they begin working toward their goals.

The biggest strengths that I bring into our sessions

In addition to my clinical training and commitment to lifelong learning, I bring a calm, steady, and compassionate presence to my work. My lived experience and professional background allow me to meet clients with authenticity and understanding. As someone with British Caribbean roots, I also bring cultural awareness and sensitivity to identity, family dynamics, and diverse lived experiences. My exposure to different cultures through both personal and professional experiences helps me connect meaningfully with a wide range of clients.

The clients I'm best positioned to serve

When part of you wants to move forward — and part of you still hurts After experiencing domestic, sexual, or relational abuse, it can feel like you’re pulled in different directions. You may be carrying guilt, fear, anger, or even a desire for justice. You might have tried to move forward, but still find yourself holding onto parts of what happened. Some people carry deep feelings of shame or self-blame, questioning their worth or asking, “Why me?” These reactions can feel isolating, but they are more common than you may think. If you’re a parent, you may also be focusing all your energy on your children—making sure they feel safe and supported, often placing their needs before your own. You don’t have to carry this alone. Healing doesn’t happen all at once. Therapy can be a space where you move at a pace that feels safe, supported by curiosity and compassion. It’s okay if you’re still trying to make sense of what happened. I primarily work with individuals who have experienced domestic, sexual, and relational abuse and who are ready for a safe, steady space to begin healing. In our work together, we gently explore the parts of you holding pain, fear, anger, or guilt. As those parts begin to feel heard and supported, many clients begin to feel more grounded, rebuild self-confidence, and move forward with greater clarity. If you’re ready to begin—or even just thinking about it—I’d be honored to support you.

Specialties

Top specialties

Anxiety

Trauma and PTSD

Other specialties

Anger Management

Depression

I identify as

Licensed in

Accepts

Location

Virtual

My treatment methods

Cognitive Behavioral (CBT)

Cognitive-behavioral therapy (CBT) helps you explore and understand the thoughts and beliefs that influence your emotions and behaviors. Together, we work on strategies to reshape negative thinking, build self-confidence, and manage challenges like anxiety, depression, trauma, or low self-esteem. You’ll also be supported in practicing these skills between sessions so you can apply them in your daily life and create lasting positive change.

Internal Family Systems (IFS)

I use Internal Family Systems (IFS) to help clients explore and understand the different “parts” of themselves, such as inner critics, protectors, and vulnerable aspects. I guide them to identify these parts, listen to their concerns without judgment, and work toward greater harmony and integration. My goal is to create a safe, compassionate space where clients can develop self-awareness, resolve internal conflicts, and build emotional resilience.

Grief Therapy

If you are navigating the emotional challenges of grief, whether it’s adjusting to the loss of a loved one, experiencing anticipatory grief, or coping with a major life change, support is available. Using the Kubler-Ross model alongside other therapeutic approaches, we work together to help you understand and process your feelings, find ways to cope, and gradually move toward healing at your own pace.

Person-centered (Rogerian)

If you’re looking for a safe and supportive space to explore your thoughts and feelings, the person-centered approach can help. In this approach, you are free to express yourself openly and without judgment. I provide attentive listening, validation, and gentle guidance through reflection and open-ended questions, helping you feel heard and understood. Over time, this supportive space can help you gain clarity, process your emotions, and find your own way forward.

Psychodynamic

If you’re interested in understanding how your past experiences may be affecting your present thoughts, feelings, and behaviors, the psychodynamic approach can help. Together, we explore patterns and experiences—often rooted in childhood or earlier life events—to gain insight into how they influence your self-identity, emotions, and relationships. This process can help you develop greater self-awareness, strengthen your sense of self, and build a deeper understanding of your actions and feelings.

, 107 ratings

12 ratings with written reviews

March 10, 2026

She listens to me - sometimes she has no choice because I won't shut up (lol) but she just listens. When she speaks to me it is very calming, soothing, and it seems that is what I need. However, she is more than welcome to get tougher on me. I may need that - a rude awakening. But I know the way she speaks to me is all out of caring, and that is something I am lacking - having that person that understand and doesn't judge my irrational behavior. Overall I very much enjoy our sessions

Verified client, age 55-64
Review shared after session 7 with Norlan

March 10, 2026

First impressions are lasting impressions and she made a positive first impression on me. Very patient and understanding while I was dealing with technical difficulties. And is willing to work around my complicated schedule. I'm also finding some of the suggestions she has given me already helpful after just our first visit.

Verified client, age 35-44
Review shared after session 1 with Norlan

November 2, 2025

Ms. McKenzie is a great fit for my growth therapy She understands me helping me heal giving me solutions to attack a conflict before it's arise and listen through my situations and helping my grow as a person and business Owner I'm glad we was able to connect.

Verified client, age 35-44
Review shared after session 5 with Norlan