Learn how Grow Therapy’s telehealth platform improves virtual care for both providers and clients.

In today’s dynamic healthcare landscape, the need for secure, accessible, and streamlined telehealth solutions has never been more crucial. Grow is proud to introduce its state-of-the-art teletherapy platform, designed to enhance the experience for both providers and clients.

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Key takeaways

  • Clients join sessions with a single click from a unique video link — no account creation or complex login required.
  • Sessions launch directly from the Grow platform, eliminating the need for third-party video tools like Zoom or Google Meet.
  • Attendance tracking and verification are built in, reducing no-shows and simplifying billing documentation.
  • Providers can message clients in the waiting room or during sessions through integrated chat — no external messaging needed.
  • In-session screen sharing allows providers to share resources, worksheets, or other materials directly during the session.

Easy for clients

Say goodbye to the hassle of complex logins. Clients receive a unique video link in their calendar invites, appointment reminders, and Client Portal. With a single click, they effortlessly join the secure waiting room, simplifying the process for both clients and providers.

Integrated with Grow Therapy

Streamline your practice operations by seamlessly starting and joining sessions directly from the Grow platform. Bid farewell to the need for multiple systems, providing both you and your clients with a seamless and efficient experience.

Worry-free appointment attendance

With attendance tracking and verification, Grow’s platform ensures peace of mind in billing and reduces the likelihood of client no-shows. This feature enhances the reliability of your practice and ensures a more consistent flow of appointments.

Easy communication with chat features

Enhance client-provider communication with integrated chat features. Providers can message clients in their waiting room or during a session, fostering clear and efficient communication without the need for external messaging platforms.

In-session screen sharing

Take your sessions to the next level with in-session screen sharing. Providers can share valuable resources directly, creating a more interactive and engaging experience for clients. This feature promotes a collaborative approach to therapy.

The main difference is integration. With a standalone video tool, providers typically manage scheduling in one system, video sessions in another, and billing in a third — which means manual coordination and more room for error.

 

Grow’s telehealth platform is built into the same system you use to manage your schedule, client records, and billing. Sessions launch from your provider portal, attendance is tracked automatically, and clients join from a link in their appointment confirmation — no separate account or download required.

 

For providers who want to run their practice from one place rather than juggling multiple platforms, this is the practical advantage.

Client experience

For clients, accessing their secure session is a breeze. The unique video link is embedded in automatic appointment confirmation emails, reminders, and calendar invites. Additionally, clients can effortlessly access their session link through their dedicated Client Portal. Should the need arise, providers can manually share the session link from the appointment details within the Grow Therapy Portal.

Grow’s new teletherapy platform is a game-changer in the realm of virtual healthcare. It seamlessly combines security, convenience, and functionality to elevate the telehealth experience for both providers and clients. Embrace the future of teletherapy with Grow – where innovation meets compassionate care.

Final thoughts

Running a private practice means managing a lot of moving parts — scheduling, billing, documentation, and client communication — alongside the actual clinical work. Grow’s telehealth platform is designed to reduce that administrative load, so the time you spend on logistics is as minimal as possible. If you’re considering joining Grow or want to see how the platform works before committing, you can book an introductory call with a member of our team — there’s no cost to join, and no minimum hour requirement.

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Frequently asked questions

No — clients join sessions via a unique video link included in their appointment confirmation, reminders, and Client Portal. There’s no app to download and no account to create. One click and they’re in the secure waiting room.

Yes — Grow’s built-in telehealth platform is designed to replace standalone video tools. Sessions launch directly from your Grow provider portal, so you don’t need to manage a separate video platform alongside your scheduling and billing systems.

Grow’s platform automatically tracks and verifies session attendance, which simplifies billing documentation and reduces disputes. You can view attendance records directly from the appointment details in your provider portal.

Yes — Grow’s platform is designed to meet HIPAA standards for secure communication and data protection. All video sessions are conducted in a secure environment, and client data is handled in accordance with applicable privacy regulations.v

This article is not meant to be a replacement for medical advice. We recommend speaking with a therapist for personalized information about your mental health. If you don’t currently have a therapist, we can connect you with one who can offer support and address any questions or concerns. If you or your child is experiencing a medical emergency, is considering harming themselves or others, or is otherwise in imminent danger, you should dial 9-1-1 and/or go to the nearest emergency room.