What 15 million patient hours, 26,000 providers, and Americans tell us about where mental healthcare is headed — and what it means for your practice.

You didn’t spend years in graduate school, supervision, and credentialing so that you could spend your evenings chasing reimbursements or fighting with insurance companies. You did it because you believe in what happens in that room, or on that screen, when someone finally feels safe enough to say the thing they’ve never said out loud.

This report exists because you deserve a clear picture of the field you’re working in: where your patients are searching for something more specific than a diagnosis, and where the system makes independent practice harder than it should be.

We’ve combined data from our own platform with outside research on providers and patients to build a report that gives you a clearer picture of the field you’re practicing in.

Independent doesn’t have to mean uninformed. We hope this helps.

In this report

  • What’s driving demand right now, and why the patients who’ve paused therapy before, not quit it, may be easier to win back than new patients are to find
  • Why so many providers are leaving insurance networks, and what that actually costs patients
  • How your patients are changing, and what the fastest-growing reasons people seek care say about how to position your practice
  • Where AI actually fits into care right now, according to providers and patients

Download the report

This article is not meant to be a replacement for medical advice. We recommend speaking with a therapist for personalized information about your mental health. If you don’t currently have a therapist, we can connect you with one who can offer support and address any questions or concerns. If you or your child is experiencing a medical emergency, is considering harming themselves or others, or is otherwise in imminent danger, you should dial 9-1-1 and/or go to the nearest emergency room.