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Calm has teamed up with Grow Therapy to connect you with a mental health therapist who accepts your health insurance.

Licensed to practice in Kentucky and accepts 38 insurances. Specializes in Depression, Suicidal Ideation, Trauma and PTSD and 9 more.

Cindy Crase-Hicks

LCSW, 20 years of experience
Authentic
Warm
Solution oriented
VirtualAvailable

About me

Hi! I am a Licensed clinical social worker. I received my masters from the University of KY in 2009 and my doctorate from the University of Ky in 2022. I have been working in this field for almost twenty years and have worked in medical social work, addiction, intimate partner violence and mental health. My mental health experience began in crisis response, the inpatient psychiatric care, outpatient mental health and then directing a program for patients with severe mental illness. My specialty is complex trauma but I also help patients struggling with generalized anxiety, depression or life stressors.

Get to know me

In our first session together, here's what you can expect

In our first session, I'll let you know how I can help you and you will let me know what challenges you are facing. Together, we will decide on the right healing path to move you forward. This will include what treatment modality we will be using, how often we will need to meet and what outcomes you can expect from this therapy.

The biggest strengths that I bring into our sessions

I have always been able to read people. Previous patients have told me that I am easy to talk to and a good listener. I will NEVER take over the session or talk about me. Therapy is about you and helping you find a healing path that leads to an improved quality of life. While I will always be kind, it is not my job to be your friend but to help guide you on this journey.

The clients I'm best positioned to serve

I love working with patients who want to work through the struggles of depression, anxiety or trauma. I want to take this journey to healing with my patients and know that it is hard. I love teaching patients the skills necessary to deal with the everyday reminders of unresolved trauma enabling patients to have an improved quality of life while working through the unresolved issues.

Specialties

Top specialties

Depression

Suicidal Ideation

Trauma and PTSD

Other specialties

Anxiety

Coping Skills

Crisis Intervention

Domestic Violence

Grief

Mood Disorders

Obsessive-Compulsive (OCD)

Serious Mental Illness

Spirituality

Identifies as

Christian

Woman

Serves ages

Adults (18 to 64)

Elders (65 and above)

Licensed in

Kentucky

Accepts

Aetna

Aetna - ASR Health Benefits

Aetna - Allied Benefits

Aetna - Lucent Health

Aetna - Luminare

Aetna - Moda

Aetna - WebTPA

Aetna – HealthEZ

All Savers

Amerihealth Administrators

Arlo

AvMed

Blue Cross Blue Shield

Anthem

Independence Blue Cross

Independence Administrators

Cash - $125 per session

Centivo

Cigna

Cigna - HealthEZ

EAP:Cigna

EAP:Evernorth

EAP:UnitedHealthcare/Optum

Evernorth

GTEB

Golden Rule

Harvard Pilgrim/UnitedHealthcare

UnitedHealthcare/Optum

Optum

OptumHealth Complex Medical Conditions

Oscar

Oxford

Surest (formerly Bind)

Tufts Health/Cigna

United Medical Resources

UnitedHealthcare Life Insurance

UnitedHealthcare Shared Services

UnitedHealthcare StudentResources

Location

Offers in-person in 1184 S Lake Dr, Prestonsburg, KY 41653, Suite 2

Virtual

My treatment methods

EMDR

I have used EMDR in outpatient therapy for about four years and feel that this helps more patient heal. EMDR moves at the patients pace and every session looks different. EMDR treats a lot of dis-ease including complex trauma.

Trauma-Focused CBT

I have been helping patient write trauma narratives for over twelve years. Trauma narratives help patients process and move forward from past experiences through cognitive processing and healthy coping. This is a good therapy for patients with early life trauma but can be helpful for others as well.

Polyvagal Therapy

Polyvagal work is important for any work to release stuck emotions and process through situations that were difficult for the brain to handle, any situation that continues to cause a physiological response to memories/reminders of the event.

, 29 ratings

2 ratings with written reviews

July 24, 2025

Cindy is so intelligent, easy to talk to, and such a great listener!

Verified client, age 35-44
Review shared after session 2 with Cindy

April 24, 2025

Find a therapist who specializes in my needs have really helped me grow in personal healing. Cindy challenges me to focus on positivity and growth.

Verified client, age 25-34
Review shared after session 18 with Cindy