Krystal West

LCSW (she/her)20 years of experienceNext available
4.9 (58)
Authentic
Empowering
Solution oriented

I have over 20 years of experience of experience in the social services field. I received my Master of Social Work from the illustrious Alabama A&M University in 2006. Currently as a Licensed Clinical Social Worker I have focused my skill set on mental health.

Life has no cookie cutter; however, we will utilize the holistic approach to healing.

I believe in meeting the client where they are at and being compassionate in order to establish relationships to promote client growth.

First session

Has the journey of life been an uphill battle? Has the twist and turns caused you to lose focus on your path? If so, I would love to help. There is no roadmap to a happy and fulfilling life. However, many of us have the tools and the strength to make it through life's difficult circumstances. Together we will build self-efficacy. Therapy structured and focused on you. Out of the box thinking and perspectives is what makes my sessions so unique. Accept this standing ovation!!!!!! You've taken the first step to healing!!!! IT'S ONLY UP FROM HERE!!!!!!

Strengths

I specialize in helping individuals who may have experienced trauma, depression, divorce, anxiety, crisis, anger management issues, grief/loss and relationship issues to name a few. Life has no cookie cutter; however, we will utilize the holistic approach to healing.

Ideal clients

I specialize in helping individuals who may have experienced trauma, depression, anxiety, crisis, anger management issues, grief/loss and relationship issues to name a few. Life has no cookie cutter; however, we will utilize the holistic approach to healing.

Treatment methods

Cognitive Behavioral (CBT)

It is important to grasp the concept that our thoughts control our feelings which in turn controls our actions.

Grief Therapy

Understanding that grief can be a lifelong process aids in finding peace in the feeling of loss.

Motivational Interviewing

Belieivng that change is possible, listening with empathy and empowerment is the core.

Narrative

Allowing the client to tell their story is beneficial to processing feelings.

Location

Virtual sessions

Identifies as

  • Black / African American

  • Woman

Top specialties

  • Anxiety

  • Depression

  • Life Transitions

Other specialties

  • Career Counseling

  • Family Conflict

  • Family Therapy

  • Foster Care/Adoption

  • Military/Veterans

  • Mood Disorders

  • Parenting

  • Peer Relationships

  • Self Esteem

  • Women's Issues

Serves

  • Adults (18 to 64)

  • Elders (65 and above)

  • Teenagers (13 to 17)

Licensed in

  • GeorgiaLicense CSW007901

Accepted insurance

  • Aetna

  • Aetna - ASR Health Benefits

  • Aetna - Allied Benefits

  • Aetna - Gravie

  • Aetna - Lucent Health

  • Aetna - Luminare

  • Aetna - Medicare

  • Aetna - Meritain

  • Aetna - Moda

  • Aetna - WebTPA

  • Aetna – HealthEZ

  • All Savers

  • Ambetter Health

  • Amerihealth Administrators

  • Amerihealth NJ Medicare Advantage

  • Anthem

  • Blue Cross Blue Shield

  • Independence Blue Cross

  • Independence Administrators

  • Arlo

  • AvMed

  • Cash - $100 per session

  • Centivo

  • Cigna

  • Cigna - HealthEZ

  • Devoted Health - Dual (Medicare & Medicaid)

  • Devoted Health - Medicare

  • EAP:Cigna

  • EAP:Evernorth

  • EAP:UnitedHealthcare/Optum

  • Evernorth

  • GTEB

  • Golden Rule

  • Harvard Pilgrim/UnitedHealthcare

  • Humana - Medicare

  • Humana Dual (Medicare & Medicaid)

  • Kaiser Permanente

  • Kaiser Permanente - Medicare

  • UnitedHealthcare/Optum

  • Optum

  • OptumHealth Complex Medical Conditions

  • Oscar

  • Oxford

  • Surest (formerly Bind)

  • Tufts Health/Cigna

  • United Medical Resources

  • UnitedHealthcare/Optum - Medicare

  • UnitedHealthcare Complete Care (C-SNP)

  • UnitedHealthcare Dual (Medicare & Medicaid)

  • UnitedHealthcare Life Insurance

  • UnitedHealthcare Shared Services

  • UnitedHealthcare StudentResources

  • WellCare of Georgia

Reviews and ratings

4.9 rating (58)6 reviews
March 21, 2026

I am very grateful for my therapist. She is kind, compassionate, and truly listens without judgment. She creates a safe and comfortable space where I feel heard and understood. One thing I really appreciate is how she helps me see situations from different perspectives while still allowing me to make my own decisions. She never pressures me, but instead guides me in a way that helps me grow and think more clearly. It’s obvious that she genuinely cares about her clients.

Verified client, age 35-44Review shared after session 31 with Krystal
October 13, 2025

Talking to Krystal felt like talking to my older sister or favorite aunt. Very down to earth and easy to talk too

Verified client, age 25-34Review shared after session 1 with Krystal
October 9, 2025

My 2nd session with her and she's amazing. She listens and also give me direct feedback and assignments which actually helps me work through my challenges.

Verified client, age 35-44Review shared after session 3 with Krystal
Schedule 45 min