My first career includes 17 years of retail management. I worked in multiple divisions, environments, and roles within the retail management industry. Most of my experiences were in the Big-Box retail environments or within the corporate office environment, so I understand the expectations and stressors of P&L management, marketing, staff performance/recruitment/training & development, shrinkage, O.S.H.A. compliance, and merchandising. I transitioned from the retail management industry to the human services industry in March of 2010 after receiving my master’s degree in Human Services with a specialty in Mental Health Counseling. This information is pertinent for adults who need assistance to cope with work-life balance, corporate industry standards, stressful work environments, conflict management with co-workers, and work performance due to compassion fatigue or inappropriate time management.

What can clients expect to take away from sessions with you?

I ensure that each client feels empowered to be the leader of their journey, as I assist each client in achieving goals by using the S.M.A.R.T. model. The expert of my client’s life is the client.

Explain to clients what areas you feel are your biggest strengths.

I utilize the eclectic approach. As individuals, our emotional, behavioral, and psycho-social needs are completely different. This approach draws from multiple theoretical orientations to fit the specific needs of every individual, whose needs may not be resolved using only one approach.

About Clifton Burns Jr