We’re here to support you

Log in to your portal for personalized support.

Provider help center

Learn how to manage all aspects of your private practice with Grow Therapy.

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Client help center

Learn how to use your client portal to manage your Grow Therapy experience.

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Join as a provider

Start seeing clients through Grow in as little as 30 days.

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How it works

Connecting with your support team

Our support team can assist you with various technical, billing, and platform 
education-related topics.

  • Log in to your portal

    Get personalized support by logging in to your portal
  • Select the help widget

    Start a conversation by selecting the widget at the bottom right of your portal
  • How can we help?

    Follow our guided workflow to self-serve problems, or connect with a member of our team via chat or phone

We require portal login for support

If you are unable to access your portal, please get in touch us by filling out our contact form.

Getting started with therapy

If you’ve made the decision to start therapy, you’re already on the right path. The next step is to pick a therapist who’s right for you.

Not sure which therapist is right for you?

Our matching team can help guide you through the start of your mental health journey. Let us know what you’re looking for, and we’ll help find your match for you

Didn’t find what you were looking for?

Tell us how we can support you by filling out our contact form
and we’ll get you in touch with our team.

Frequently asked questions

  • You can reach our Support teams Monday through Friday, 9:00 AM to 9:00 PM EST.

  • Your login helps us maintain the security of your information for the purposes of compliance with HIPAA and applicable data privacy laws, and to minimize the risk of showing secure information to anyone other than the intended recipient(s).

  • Our Support team does not currently have an inbound line. Instead, you can request a callback from our team by logging into your portal. We ask that you log in for identity verification and to ensure we are only speaking with the direct customer. We are exploring other phone options, and will update this page in the future as things change.