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Select the help widget
Start a conversation by selecting the widget at the bottom right of your portal -
How can we help?
Follow our guided workflow to self-serve problems, or connect with a member of our team via chat or phone
We require portal login for support
If you are unable to access your portal, please contact our support team via email at support@growtherapy.com.
Frequently asked questions
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You can reach our Support teams Monday through Friday, 9:00 AM to 9:00 PM EST.
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Your login helps us maintain the security of your information for the purposes of compliance with HIPAA and applicable data privacy laws, and to minimize the risk of showing secure information to anyone other than the intended recipient(s).
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Our Support team does not currently have an inbound line. Instead, you can request a callback from our team by logging into your portal. We ask that you log in for identity verification and to ensure we are only speaking with the direct customer. We are exploring other phone options, and will update this page in the future as things change.