Licensed to practice in 2 states and accepts 41 insurances. Specializes in Anxiety, Self Esteem, Trauma and PTSD and 5 more.

Jay Arroyo, DSW

(she/her)

LCSW, 15 years of experience
Authentic
Empowering
Warm
VirtualAvailable

Hello! I am a Licensed Clinical Social Worker who's been servicing the mental health needs of individuals and groups for over 15 years. I graduated with my undergraduates in Psychology and Spanish, followed by my Master's of Science in Social Work, and ended with my Doctorate of Clinical Leadership in Social Work. I help people deal with day to day life challenges brought on by mental health concerns in our lives, sometimes due to trauma or significant events in our lives. My experience initiated working with multi-ethnic children in foster group homes, adults in the Dallas area, women, and more recently with active duty military personnel. I help my clients process and heal from trauma using various methods to meet each person where they are at. Providing therapy is a privilege for me. I'd love to see if I may be of service to you and your needs right where you are currently in you own life journey. Please schedule a session if you're interested in working together. I look forward to meeting you. Sometimes the best is yet to come.

Get to know me

In our first session together, here's what you can expect

For our first session, I'd like to get to know you, what brings you to therapy, and learn some about your background and history. Knowing your goals and where you are at with them assists in knowing how to tailor a plan that will help us achieve your goals with the help of individualized therapy.

The biggest strengths that I bring into our sessions

I acknowledge people's challenges from their perspective and in light of the society we live in which includes at times societal expectations or systematic challenges we may deal with, all of which can impact our mental health. I bring in a trained listening ear, encourage compassion, self-awareness, acceptance and growth. Let me know if you're ready to work together on your goals and needs.

The clients I'm best positioned to serve

I love working with people who consider faith to be an important part of their lives, people who are seeking to trust someone whom they can unload with, help make sense of the pieces of their puzzle, and who desire to grow and improve in their quality of life, relationships, and health in healing from their trauma. I provide individual therapy services only.

Specialties

Top specialties

Anxiety

Self Esteem

Trauma and PTSD

Other specialties

Anger Management

Coping Skills

Grief

Racism

Spirituality

I identify as

Hispanic / Latinx

Woman

Serves ages

Adults (18 to 64)

Licensed in

North Carolina

Texas

Accepts

Aetna

Aetna - ASR Health Benefits

Aetna - Allied Benefits

Aetna - Luminare

Aetna - Medicare

Aetna - Moda

Aetna - WebTPA

Aetna – HealthEZ

All Savers

Anthem

Blue Cross Blue Shield

Independence Administrators

Independence Blue Cross

Arlo

AvMed

Cash - $150 per session

Centivo

Cigna

Cigna - HealthEZ

Evernorth

GTEB

Golden Rule

Harvard Pilgrim/UnitedHealthcare

Humana - Medicare

Humana Dual (Medicare & Medicaid)

NC State Health Plan

UnitedHealthcare/Optum

Optum

OptumHealth Complex Medical Conditions

Oscar

Oxford

Surest (formerly Bind)

Tufts Health/Cigna

United Medical Resources

UnitedHealthcare Dual (Medicare & Medicaid)

UnitedHealthcare Life Insurance

UnitedHealthcare Shared Services

UnitedHealthcare StudentResources

UnitedHealthcare/Optum - Medicare

UnitedHealthcare Complete Care (C-SNP)

WellCare

Location

Virtual

My treatment methods

Acceptance and commitment (ACT)

Learning to live life out of values versus goals can help us learn how to deal with the natural human experience and world of emotions.

Cognitive Processing (CPT)

Understanding the impact of trauma in our lives in specific key areas and processing these areas can lead us on a path towards healing.

Mindfulness-Based Therapy

Learning to be present with ourselves is one of the most compassionate things we can do for ourselves.

Multicultural

Every culture has its strengths, what I like to call its glory, and its challenges. Can we learn to make peace with and find joy with our various backgrounds?

Faith based therapy

I believe faith is key in our journey towards healing, believing in what you cannot see is part of having hope.

, 53 ratings

3 ratings with written reviews

April 30, 2026

Jay took the time to listen to me, and then explained to me in a way that I truly understood and realized that what happened was not my fault.

Verified client, age 55-64
Review shared after session 1 with Jay

March 29, 2025

I like that she doesn’t let me skip over things that to me are automatic. She’s very good at catching things.

Verified client, age 25-34
Review shared after session 5 with Jay

February 1, 2025

I couldn’t recommend Jay enough. She’s very smart and relatable. I enjoy her kind nature and positive feedback. She’s very good at listening but also engages and encourages you.

Verified client, age 25-34
Review shared after session 5 with Jay