Providers

You Can Now Send Messages and Share Files Through the Grow Therapy Portal

We’ve launched one of our most requested features – messaging and file sharing! Here’s a quick overview of the update: Safe and Professional Messaging Running a few mins late for a session but don’t want to message or call from your personal phone? No problem – just log into the portal and send a quick […]

By Prabha Dublish

Updated on Jan 12, 2024

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We’ve launched one of our most requested features – messaging and file sharing! Here’s a quick overview of the update:

Safe and Professional Messaging

Running a few mins late for a session but don’t want to message or call from your personal phone? No problem – just log into the portal and send a quick message to your provider or client.

Secure File Sharing

Whether it’s client waivers and personal health information from clients or resources and records from providers, files can now be sent securely via the client portal.

Walkthrough

To build this feature, we interviewed both providers and clients to better understand their wants and needs and how to facilitate better communication between them.

Quick Notes:

As always, let us know if there’s anything we can do to improve your experience. Your feedback is always appreciated.

Frequently Asked Questions

About the author
Prabha Dublish

Prabha is the Sr. Product Manager for Grow Therapy's Client Matching team. Her work centers on helping clients find the right provider for them.

This article is not meant to be a replacement for medical advice. We recommend speaking with a therapist for personalized information about your mental health. If you don’t currently have a therapist, we can connect you with one who can offer support and address any questions or concerns. If you or your child is experiencing a medical emergency, is considering harming themselves or others, or is otherwise in imminent danger, you should dial 9-1-1 and/or go to the nearest emergency room.

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